Refund Policy for the Haibuland Social Network

At Haibuland, we strive to provide exceptional service and valuable tools to support the growth of your business. However, we understand that situations may arise where you wish to request a refund. Below is our refund policy:

1. Free Services :

   • Basic access to the Haibuland social network is free. No refunds are provided for services included in the free plan.
    

2. Paid Services :

   • If you have purchased a subscription or premium service, you may request a refund within 7 days of purchase , provided you have not actively used the paid features.
   • Purchases related to advertising campaigns, promotions, or specific packages are non-refundable once the services have been utilized or executed.
    

3. Special Cases :

   • If you experience significant technical issues that prevent you from using the service, contact our support team to find a solution. In exceptional cases, we may offer a partial or full refund based on the situation.
    

4. Refund Request Process :

   • To request a refund, send an email to [support@haibuland.com ] with details of your purchase and a clear explanation of the reason for your request.
    

5. Processing Time :

   • Once approved, the refund will be processed within 10 business days and reflected in your original payment method.
    

6. Exclusions :

   • Refunds do not apply to consumed services, such as personalized consultations, training sessions, or benefits already granted within the platform.

By using Haibuland’s services, you agree to this Refund Policy. For more information or assistance, contact us at [support@haibuland.com ].